Elements and Performance Criteria
- Prepare on-site registration materials.
- Prepare and check all registration materials and equipment prior to event.
- Source and prepare appropriate resources to address on-site contingencies.
- Minimise use of printed materials and maximise use of electronic documents to reduce waste.
- Check and reconfirm arrangements for venue or site access and registration set-up.
- Set up registration area.
- Establish contact with venue or site personnel to facilitate effective communication during event.
- Complete site inspection to establish familiarity with event venue or site.
- Locate and check registration set-up against prearranged agreements.
- Identify registration area safety and access issues and resolve with venue or site personnel.
- Check efficiency and working order of registration equipment and resolve or report deficiencies.
- Process on-site registrations.
- Welcome attendees and provide information on venue and event features.
- Check attendee registration details and provide event documentation and admission according to organisational procedures and event deadlines.
- Identify, record and resolve registration discrepancies according to individual responsibility and organisational procedures.
- Process on-site event payments.
- Finalise registration records and pack or store registration resources.